Clearing the air is what Art of Play said it tried to do when it reached out to Kelly Clarkson directly after the feud exploded. The store paired its detailed rebuttal with a softer note, saying it really did wish her the best. Whether the gesture cools a viral dispute is another matter, but the phrase marks the moment a business stops arguing with the internet and starts talking to the person.
(vagueonthehow / Wikimedia Commons (CC BY 2.0))
Mentioned in: Kelly Clarkson vs. Art of Play: Both Sides of the Brooklyn Shop Feud, Explained